Shipping Information

Last update: 06-11-2025

At Pullo, we ship collectible items worldwide with reliable and traceable delivery services. This page explains how our shipping process and insurance coverage work.

1. Shipping Coverage

We offer international shipping to most countries around the world. Shipping rates, estimated delivery times, and available couriers are displayed at checkout and may vary depending on the destination.

2. Shipping Insurance

All shipments are automatically insured up to a value of €35 at no additional cost.

If the total declared value of the shipped products is €35 or more, Users may purchase optional insurance during checkout to cover the full value of the shipment.

Pullo strongly recommends adding insurance for high-value collectibles to ensure full protection in case of loss or damage.

3. Packaging and Handling

All items are carefully packed using protective materials suitable for collectibles.
Each shipment includes tracking information, available through the User’s account or via email once dispatched.
Handling time may vary based on warehouse activity and the nature of the items stored in the Vault.

4. Delivery Times

Estimated delivery times depend on the destination country and courier service chosen. International deliveries may be subject to customs inspections or import duties, which are the responsibility of the recipient.

5. Contact

For questions or assistance with a shipment, please contact us at: 📩 support@pullo.io